Most cleaning and repair shop owners deal with the same daily headaches:

Created from real operational pain.
Designed to fix the root problems that most cleaning businesses ignore.

• staff forgetting to update job status

• customers asking “Is my item ready yet?”

• cleaners not getting the right incentive

• log book and actual job count not matching

• items getting misplaced or delayed

• unclear responsibilities

• every outlet running differently

• no real visibility unless the owner is physically there

The Shoo Lab Operating System was built to solve these exact problems because we lived them ourselves.

🚨 The Pain Points Every Cleaning Business Owner Knows

1. Staff skip steps

Jobs jump from “received” straight to “QC,” causing confusion and customer complaints.

2. Cleaner incentive is always inaccurate

If the system doesn’t know who actually cleaned the item, fairness disappears.

3. Manual log book vs real work never matches

Every owner knows the pain of:
“Why does the book say 18 but the shop only processed 15?”

4. You can’t track who cleaned what

This leads to disputes, delays, and mistakes.

5. Wrong or missing updates make the owner look bad

Customers get angry because staff can’t give clear answers.

6. You can’t measure efficiency

There’s no way to know:

• which cleaner is fast

• who needs more training

• where bottlenecks happen

• why turnaround is slow

7. Some outlets work well, others don’t

Without structure, every branch works in its own style.

💡 I built a system that fixes all of this.

The Shoo Lab Operating System is a complete workflow built from real operations - designed to bring calm, clarity, and consistency to cleaning and repair businesses.

🎯 What the System Does

1. Tracks every item from drop-off to pick-up

Each step is logged properly so no one can skip or guess the status.

2. Automatically records which cleaner handled each item

No more confusion.
No more wrong incentive distribution.
Everyone gets credit for their actual work.

3. Incentives are always accurate

The numbers are calculated based on real jobs completed — not memory, not estimation.

4. A daily leaderboard staff trust

This creates friendly competition and fairness.

5. Shows you exactly where items get stuck

In real-time, you can see:

• items pending

• items in progress

• items not cleaned yet

• items ready but not collected

This gives you complete visibility without standing in the shop.

6. Cleaner performance is clear

You can finally see:

• who’s fast

• who needs training

• who’s inconsistent

• who’s dropping the ball

7. Makes your outlets consistent

Every branch follows the same workflow.
Customers get the same experience everywhere.
You stop chasing staff for updates.

🧠 Why This System Works

It’s built on simple principles:

• Clarity reduces mistakes

• Structure reduces stress

• Fair incentives increase motivation

• Visibility increases accountability

• Predictability increases customer satisfaction

This is not “software.”
It’s a ready-to-use operating system for your business.

📈 The Results Owners See

• Faster turnaround and fewer delays

• Less confusion and fewer customer complaints

• No missing items

• Fairer incentive system

• Motivated, happier staff

• Clear reporting

• Owner can manage without being physically present

• Every outlet working with the same discipline

This system is now the backbone that supports Shoo Lab’s four outlets daily.

⭐ Want this system for your cleaning or repair business?

I help business owners build clear, structured workflows that reduce chaos and make daily operations predictable.