How I Create Impact

Cleaning / Repair POS App

The Operating System That Makes Cleaning / Repair Businesses Run Smoothly - Not Stressfully

Created from real operational pain.
Designed to fix the root problems that most cleaning businesses ignore.

• staff forgetting to update job status

• customers asking “Is my item ready yet?”

• cleaners not getting the right incentive

• log book and actual job count not matching

• items getting misplaced or delayed

• unclear responsibilities

• every outlet running differently

• no real visibility unless the owner is physically there

The Shoo Lab Operating System was built to solve these exact problems because we lived them ourselves.

So I stopped searching and built it myself.

My services

1. Enterprise Operating System Design

I design custom operating systems that bring structure to complex organizations by aligning strategy, execution, and leadership.

Includes:

• SOP ecosystems

• KPI frameworks

• cross-functional communication rhythms

• execution pipelines

• performance reporting

2. AI-Enabled Transformation & Automation

I build AI and automation workflows that reduce manual workload, streamline operations, and improve strategic visibility.

Includes:

• automation engines

• content & admin AI assistants

• AI-augmented processes

• workflow optimization

3. Multi-Outlet Retail & Service Structuring

From O2O workflows to inventory systems and CX structure, I help service and retail brands scale without chaos.

4. Leadership & Organizational Alignment

Clarity sessions, leadership rhythm design, and structured communication frameworks that strengthen team confidence.